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Terms & Conditions

Introduction

These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and DogBox Boutique Limited, the owner and operator of this Website. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.

In these terms and conditions, User or Users means any third party that accesses the Website and is not either (i) employed by DogBox Boutique Limited and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to DogBox Boutique Limited and accessing the Website in connection with the provision of such services.

You must be at least 18 years of age to use this Website. By using the Website and agreeing to these terms and conditions, you represent and warrant that you are at least 18 years of age.

Intellectual property and acceptable use

  1. All Content included on the Website, unless uploaded by Users, is the property of DogBox Boutique Limited, our affiliates or other relevant third parties. In these terms and conditions, Content means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this Website, including any such content uploaded by Users. By continuing to use the Website you acknowledge that such Content is protected by copyright, trademarks, database rights and other intellectual property rights. Nothing on this site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the site without the owner's prior written permission
  2. You may, for your own personal, non-commercial use only, do the following:
    1. retrieve, display and view the Content on a computer screen
    2. print one copy of the Content
  3. You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes any Content without the written permission of DogBox Boutique Limited.

Prohibited use

  1. You may not use the Website for any of the following purposes:
    1. in any way which causes, or may cause, damage to the Website or interferes with any other person's use or enjoyment of the Website;
    2. in any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law, regulation, governmental order;
    3. making, transmitting or storing electronic copies of Content protected by copyright without the permission of the owner.

Registration

  1. You must ensure that the details provided by you on registration or at any time are correct and complete.
  2. You must inform us immediately of any changes to the information that you provide when registering by updating your personal details to ensure we can communicate with you effectively.
  3. We may suspend or cancel your registration with immediate effect for any reasonable purposes or if you breach these terms and conditions.
  4. You may cancel your registration at any time by logging in your account, and using the "Manage My Subscription" link. If you do so, you must immediately stop using the Website. Cancellation or suspension of your registration does not affect any statutory rights.

Subcriptions

  1. Some parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set on a monthly basis, depending on the type of subscription plan you select when purchasing a Subscription.
  1. At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or DogBox Boutique Limited cancels it. You may cancel your Subscription renewal either through your Manage My Subscription page or by contacting DogBox Boutique Limited customer support team.
  1. A valid payment method, including credit card or PayPal, is required to process the payment for your Subscription. You shall provide DogBox Boutique Limited with accurate and complete billing information including full Name, Address, County, Post Code, Telephone number, Email address and valid payment method information. By submitting such payment information, you automatically authorise DogBox Boutique Limited to charge all Subscription fees incurred through your account to any such payment instruments.
  1. Should automatic billing fail to occur for any reason, DogBox Boutique Limited will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.

Fee Changes

  1. DogBox Boutique Limited, in its sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.
  1. DogBox Boutique Limited will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective.

Delivery Policy

  1. FOR YOUR FIRST MONTH
    Your first box ships immediately upon receipt of your first order and will be received within 2-3 working days.
    Your next payment will be on 7th of the following month with shipment again made 2-3 working days following this date.
  1. FOR EACH SUBSEQUENT MONTH
    You will be debited on or around the 7th of each month with shipment again made 2-3 working days following this date.

Password and security

  1. When you register on this Website, you will be asked to create a password, which you should keep confidential and not disclose or share with anyone.
  1. If we have reason to believe that there is or is likely to be any misuse of the Website or breach of security, we may require you to change your password or suspend your account.

Refund Policy

  1. Certain refund requests for Subscriptions may be considered by DogBox Boutique Limited on a case-by-case basis and granted in sole discretion of DogBox Boutique Limited.
  1. We have a case-by-case refund policy. For refunds, please send an e-mail to info@dogboxboutique.com Please add your name, surname, e-mail address and the reason why you ask for a refund. We’ll review your case, make a decision and write you back in 5 business days. 
  1. You may cancel your subscription anytime by using the Manage My Subscription link in the website.

Links to other websites and Social Media

  1. This Website may contain links to other sites and social media sites not limited to but including Facebook, Instagram and Twitter. Unless expressly stated, these sites are not under the control of DogBox Boutique Limited or that of our affiliates.
  2. We assume no responsibility for the content of such Websites and disclaim liability for any and all forms of loss or damage arising out of the use of them.
  3. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

Privacy Policy and Cookies Policy

  1. Use of the Website is also governed by our Privacy Policy and Cookies Policy, which are incorporated into these terms and conditions by this reference. To view the Privacy Policy and Cookies Policy, please click on the following: https://www.dogboxboutique.com/pages/privacy-policy and https://www.dogboxboutique.com/pages/cookie-policy

Availability of the Website and disclaimers

  1. Any online facilities, tools, services or information that Dog Box Boutique Limited makes available through the Website (the Service) is provided "as is" and on an "as available" basis. We give no warranty that the Service will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. Dog Box Boutique Limited is under no obligation to update information on the Website.
  2. Whilst DogBox Boutique Limited uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, we give no warranty or guaranty in that regard and all Users take responsibility for their own security, that of their personal details and their computers.
  3. DogBox Boutique Limited accepts no liability for any disruption or non-availability of the Website.
  4. DogBox Boutique Limited reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.

Limitation of liability

  1. Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from our or your negligence, as applicable; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; or (c) limit or exclude any of our or your liabilities in any way that is not permitted under applicable law.
  2. To the extent that the Website and Content are provided free of charge, we will not be liable to you for any loss or damage of any kind.
  3. We will not be liable to you in respect of any losses arising out of events beyond our reasonable control.
  4. To the maximum extent permitted by law, DogBox Boutique Limited accepts no liability for any of the following:
    1. any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill or commercial opportunities;
    2. loss or corruption of any data, database or software;
    3. any special, indirect or consequential loss or damage.

Availability, Errors and Inaccuracies

  1. We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be miss-priced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other web sites. You expressly agree that any such offer of a product or service does not constitute a legal offer capable of attracting legal consequences.
  1. We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice. Section "Availability, Errors and Inaccuracies" is without prejudice to existing statutory rights.

General

  1. You may not transfer any of your rights under these terms and conditions to any other person. We may transfer our rights under these terms and conditions where we reasonably believe your rights will not be affected.
  2. These terms and conditions may be varied by us from time to time. Such revised terms will apply to the Website from the date of publication. Users should check the terms and conditions regularly to ensure familiarity with the then current version.
  3. These terms and conditions together with the Privacy Policy and Cookies Policy contain the whole agreement between the parties relating to its subject matter and supersede all prior discussions, arrangements or agreements that might have taken place in relation to the terms and conditions.
  4. The Contracts (Rights of Third Parties) Act 1999 shall not apply to these terms and conditions and no third party will have any right to enforce or rely on any provision of these terms and conditions.
  5. If any court or competent authority finds that any provision of these terms and conditions (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforce-ability of the other provisions of these terms and conditions will not be affected.
  6. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
  7. This Agreement shall be governed by and interpreted according to the law of England and Wales and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.

Dog Box Boutique Limited details

  1. Dog Box Boutique Limited is a company incorporated in England and Wales with registered number 11500392 whose registered address is 34 Middle Street South, Driffield, East Yorkshire, YO25 6PS and it operates the Website www.dogboxboutique.co.uk. The registered VAT number is

You can contact Dog Box Boutique Limited by email on info@dogboxboutique.co.uk.